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Investigando conectividade."}]},{"id":"INC-2026-089","title":"Degradação de Latência — Ambiente de Dados Nacional (ADN / Padrão Nacional NFS-e)","date":"2026-10-14","startedAt":"2026-10-14T18:05:00.000Z","resolvedAt":"2026-10-14T18:23:00.000Z","durationMinutes":18,"severity":"MINOR","status":"RESOLVED","affectedServices":["Conector Nacional ADN & SEFAZ (NF-e / NFC-e)"],"rootCause":"Lentidão generalizada nos servidores da Receita Federal / Serpro responsáveis pela recepção de DPS compactadas do Padrão Nacional.","impact":"Tempo médio de autorização no Conector Nacional subiu de 85ms para 2.8s durante 18 minutos. Nenhuma falha definitiva registrada.","updates":[{"timestamp":"2026-10-14T18:23:00.000Z","phase":"RESOLVED","message":"Tempo de resposta do Ambiente Nacional retornou ao patamar nominal (< 100ms)."},{"timestamp":"2026-10-14T18:09:00.000Z","phase":"IDENTIFIED","message":"Identificada lentidão externa no endpoint nacional de recepção DPS. Timeout estendido preventivamente."}]},{"id":"INC-2026-074","title":"Manutenção Programada — Lançamento do Emitto v0.2.0 (Multi-Tenancy & Servidor MCP IA)","date":"2026-09-26","startedAt":"2026-09-26T02:00:00.000Z","resolvedAt":"2026-09-26T02:02:00.000Z","durationMinutes":2,"severity":"MAINTENANCE","status":"COMPLETED","affectedServices":["API Gateway Core (Fastify REST v1)","Servidor MCP Remoto (AI Assistant / SSE)"],"rootCause":"Rollout de nova revisão no Google Cloud Run introduzindo isolamento de API Keys por Tenant, Painel Admin e Servidor MCP SSE.","impact":"Transição blue/green concluída em 2 minutos sem queda de conexões ativas.","updates":[{"timestamp":"2026-09-26T02:02:00.000Z","phase":"RESOLVED","message":"Deploy v0.2.0 concluído e todos os healthchecks validados com sucesso."}]},{"id":"INC-2026-061","title":"Alta Latência Externa — Fechamento Mensal no WebService ISS Curitiba","date":"2026-09-12","startedAt":"2026-09-12T16:10:00.000Z","resolvedAt":"2026-09-12T16:45:00.000Z","durationMinutes":35,"severity":"MINOR","status":"RESOLVED","affectedServices":["Conector Municipal NFS-e Curitiba (ISS Curitiba)"],"rootCause":"Congestionamento sazonal nos servidores municipais de Curitiba devido ao último dia útil de faturamento fiscal do mês.","impact":"Aumento no tempo de resposta de emissão de lotes RPS (média de 4.5s). Todas as notas foram emitidas com sucesso.","updates":[{"timestamp":"2026-09-12T16:45:00.000Z","phase":"RESOLVED","message":"Fila de processamento municipal normalizada e latência reduzida para 140ms."},{"timestamp":"2026-09-12T16:15:00.000Z","phase":"IDENTIFIED","message":"Detectada lentidão externa no servidor da Prefeitura de Curitiba devido ao pico de fechamento mensal."}]}]}